Extensive Online Documentation in Shared Website Hosting
If you have bought your very first shared website hosting plan through our company or have moved your website over to us, you will get accustomed to our platform and our custom-created Hepsia Control Panel before you know it as we have compiled an in-depth online knowledge base where you can find all the info that you could ever need – both general info with regards to the hosting service as a whole and more specific info about the different functions that you can make use of and the challenges that you could chance upon. The articles themselves are available in two locations. The entire article collection can be accessed through the Control Panel’s Help section. You can read articles that are dedicated to the different functions in each section of the Control Panel as well. You can acquaint yourself with how to do more or less everything, from creating an .htaccess configuration file to administering an electronic mailing list, and all the articles feature comprehensive instructions, so you’ll never become confused due to an unclear text. Surely, in case you encounter a more specific obstacle and you can’t find a solution in our knowledge base, you can get in touch with our client support team representatives 24-7.
Extensive Online Documentation in Semi-dedicated Servers
Our company’s semi-dedicated servers feature a rich article repository where you can find any information that you may need about our web hosting services or about the Hepsia Control Panel that we use. We’ve compiled it based on the feedback that we’ve obtained from our customers throughout the years and, as a consequence, our articles deal with specific problems that you could experience and offer the quickest means of solving them, for example receiving an HTTP 500 error message or being unable to send emails from your desktop PC although you have the right SMTP settings. The articles are available in every single Control Panel section and you can examine them at any moment. They can help you increase your knowledge not only about our platform, but also about the hosting field as a whole, as they include thorough guides and general information such as what cron jobs or file permissions are.