Service Uptime Guarantee in Shared Website Hosting
All of our shared website hosting plans include a 99.9% service uptime warranty. We are able to achieve that by using an innovative cloud hosting platform where each and every service (files, email messages, databases, etc.) has its own group of machines. We don't run everything on just a single server as most providers do, so we have practically wiped out the downtime of any service and even in peak times we can balance the load between web servers for the best possible performance of your websites. If one web server fails, the other ones within the cluster will take over to ensure the uninterrupted work of the Internet sites. To prevent infrastructural challenges, our hosting server facilities use powerful diesel backup generators and several independent Internet providers as to make certain that visitors will be able to reach your websites no matter what. We also have a team of knowledgeable administrators monitoring the servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
Our semi-dedicated server plans include a 99.9% uptime guarantee. In fact, you'll not notice any downtime or service disruptions at all because of the fact that we employ an innovative cloud platform and rather than handling everything on just one web server as most companies do, we have different clusters of web servers that handle every single service - files, email messages, Control Panel, databases, etcetera. We have a custom load-balancing system, so our hosting service is far more stable than what you would usually find available on the market. To make certain that nothing will interrupt the work of your Internet websites, our web server facilities have diesel backup generators and several independent Internet providers. We have hardware and software firewalls to prevent DDoS attacks and administrators watching the web servers 24/7 to deal with any software issue that may appear.
Service Uptime Guarantee in VPS Servers
All of our Virtual Private Server packages feature a 99.9% uptime guarantee. The stability and availability of the service is ensured by redundant Internet providers and diesel backup generators. In addition, we use new hardware for the physical servers in which the VPS accounts are set up to avoid any possibility of hardware crash and each part has been tested substantially. The safety of your data is guaranteed by using enterprise-level hard drives working in RAID and the uptime warranty time includes all maintenance procedures, so your websites are going to be operating basically without any interruptions. Our knowledgeable admins will resolve promptly any software issue that could show up, so even if there's a problem with a different VPS server account on the physical server, your VPS shall not be affected. The web server uptime is listed on our website and not concealed in our Terms of Service because we can keep our promise and provide an exceptionally dependable hosting service.
Service Uptime Guarantee in Dedicated Servers
While we can't control what you do with your dedicated server, the types of offline software and / or script-driven apps you set up on it or how frequently you restart it, we can ensure that it is accessible a minimum of 99.9% of the time. Your machine is going to be situated in our state-of-the-art facility in the downtown area of Chicago and its uptime and availability will be guaranteed by powerful diesel backup generators and redundant Internet providers, so no blackouts or other infrastructural issues will affect the proper operation of your web sites at any time. Our professional team of system administrators will ensure that if your server stops for some reason, it will be restarted quickly. To avoid any probability of equipment failures, we will give you a hosting server with new and diligently tested hardware components to ensure that all of your Internet sites are going to be working no matter what.