A 99.9% Server Uptime
The major advantage of constructing your very own shared website hosting system is that you do not have to be worried about compatibility issues – you design a specific set of software tools in such a way so as to be compatible with a given set of hardware parts. The final outcome is something even more stable and dependable, since there are fewer possible chances of failure. We’ve built our cloud hosting platform atop time–tested hardware elements along with a heavily customized version of SELinux in an attempt to create a truly riskless home for your personal sites.
For this reason, with all our shared website hosting plans we offer a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
When you develop your own cloud hosting system, it is important to also build your own network architecture. That is why we set up a custom–configured internal network in each one of our datacenter facilities. Based on top–quality Juniper routers and switches, our internal network allows for mega–fast data transfer rates and is completely redundant.
In this way, you will enjoy a 99.9% network uptime in our US data center, in our UK data center, in our FI data center, in our Eastern Europe data center and in our AU data center, no matter which hosting offer you have opted for.
A 30–Day Money–Back Guarantee
Even though we have done just about everything to curtail all possible risks with our cloud hosting plans and even though our company provides exceptional technical support, sometimes the client is just not satisfied with what we are offering. Or he needs to switch to a more powerful hosting solution, such as a VPS server or even a dedicated server.
This is the reason why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you’re not fully pleased, you will receive a full refund.
24/7 Technical Support
We have cautiously hand–picked each individual member of our 24x7 support staff to make certain that we can provide the best possible support service that you can get. Each of our customer service technicians has several years of experience working with web hosting accounts behind his back, so they know very well what they are doing. Besides, they are at your disposal 24/7/365 – you’ll be able to get in touch with them whenever you want and they’ll reply back to you as soon as possible.
Their average support ticket response time is under twenty minutes, whilst with other web hosting firms you have to wait around for days. Moreover, we offer you a 1–hour response time guarantee. No matter what happens, your questions will be responded to within sixty minutes.