Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • The Help Center integrated into our Control Panel offers a collection of help articles and frequently asked questions. Aimed toward fixing any common issue that you may possibly encounter, they are contributed by our support team of practiced techs.

  • Top quality support service

  • How–To Video Clips

  • For those who would like to discover how to fix a typically experienced issue by watching a video lesson, we’ve added a selection of video tutorials to our Control Panel. All the video lessons are short and easy to follow. They offer you step–by–step demonstrations of different website management activities.

  • Intuitive help center

  • A Sixty–Minute Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 help desk service with a one–hour response time guarantee. A team of skillful support engineers will be available to you to answer all the questions that you might possibly have. During non–peak times, an answer will be offered in even less than 20 minutes.