Assistance Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Answer Warranty

  • Our crew of service technicians will try their best to respond to your assistance inquiries within up to 1 hour. If, however, the difficulty you have come across requires the help of the Administrators’ =Team,= we’ll address the ticket to the person on duty and will post a note to notify you.

  • Top quality support service

  • Expert Customer Assist Service

  • We will be online for you day and night to offer you assistance and client support as well as to help you with any trouble that you could come across while managing your virtual server. We’ll support all pre–installed packages, such as your OS, server management panel (in accordance with the VPS type) and the Control Panel created solely by us.

  • Intuitive help center

  • An Intuitive Help Section

  • In the Control Panel that comes totally free with your virtual server, you’ll discover an educational Help zone, incorporating all that you should be informed about when taking care of your websites and software. We have included a wide array of how–to articles and reviews and video courses that display the important site administration tasks in an easy to read form.